Analytics Telemetry
Crash logs, frame rates, memory usage. Stripped of PII before transmission. Stored for 30 days.
Legal Document
Privacy & Data Stewardship
Our commitment to your data is structured like a technical specification: transparent, auditable, and free of dark patterns. We process data only where necessary, and we treat your app's user data with the same respect we expect for our own.
Executive Summary
- • Data is processed only for core app functionality and essential analytics.
- • Third-party SDKs are vetted and listed with their specific data usage.
- • You retain full control to request, download, or delete your data at any time.
Our Data Handling Philosophy
Brandixo's applications are built for game developers and interactive creators. Consequently, the data we handle is often directly tied to your creative process: crash reports, performance metrics, asset references, and user engagement patterns within your own apps. We view this not as "our data," but as your tooling artifacts in our custody.
Our infrastructure follows a principle of Data Minimization. We collect only what is required to diagnose technical issues, improve core stability, and deliver the specific feature you've activated. For example, the memory usage data required to debug a performance leak is stripped of any user identifiers before being stored on our servers.
"In app development, telemetry is either actionable or noise. We optimize for actionable signal while aggressively filtering user-centric identifiers at the source."
Data Flow & Purpose
User Account
Email, username. Used for authentication and subscription management. Encrypted at rest.
Cloud Sync
Project settings, license keys. End-to-end encrypted. Optional feature, user-controlled.
Storage
AWS (Frankfurt, EU). Encrypted at rest (AES-256) and in transit (TLS 1.3). No third-party cloud storage providers.
Retention
30 days for telemetry. 7 years for core account data (legal compliance). You can purge your data via account settings anytime.
Third Parties
Payment processing (Stripe), Email delivery (Postmark). No ad networks. No data brokers. View full SDK list.
Your Data Rights (No Fluff)
Access & Portability
Download your data as a structured JSON or CSV file.
From your account dashboard, request a "Data Export." We'll generate a read-only archive containing your profile, settings, and project metadata within 48 hours. This meets GDPR data portability requirements.
Correction
Fix incorrect personal information.
Email support with the specific data point and correction. We'll update it across all systems within one business day and confirm completion.
Deletion
Erase your account and associated data.
Initiate "Account Deletion" from settings. All data is purged from live systems within 7 days. Backups are anonymized and purged on the next rotation cycle (30 days). Irreversible.
Submit a Formal Request
For GDPR/CCPA requests or data inquiries, use this form. We will verify your identity via the email associated with your account.
Response time: 1-3 business days.
Transparency Log & Common Pitfalls
Policy Version History
Updated Third-Party SDK List
Clarified Retention Periods
Initial Policy Release
Added Postmark for email delivery. Removed deprecated analytics SDK (v1.4.2).
Explicitly stated 7-year compliance retention for invoice data.
Foundation established for Brandixo privacy framework.
Developer Note: Avoiding Anti-Patterns
We deliberately avoid "dark patterns" like pre-checked consent boxes or confusing jargon. Our consent request is a single, clear statement: "Send crash reports to improve stability?" with a "Yes/No" choice.
Risk: Third-Party Audit
We are not currently SOC 2 Type II certified. For enterprise contracts requiring this, we partner with a certified auditing firm. Contact legal@brandixo.space for the latest audit report.
Contact Our Data Protection Officer
For urgent concerns or formal legal requests, contact our DPO directly.
